We're Here to Help

If you have a question about library collections, services, or resources, head to the Information Desk and let us know!

The staff at the Information Desk will help you with common questions about library services, the library building, and quick reference lookups for books and other materials. If your question requires more in-depth help (for example, if you need help finding multiple sources for a research paper), the Information Desk team will connect you with one of our faculty librarians for one-on-one help tailored to your research needs.

Working with a Faculty Librarian

When your question requires more detailed assistance than the Information Desk can provide, Ä¢¹½tv’s faculty librarians are here to help. Each of our librarians can provide comprehensive support for navigating library resources. We’ll help you build a search strategy to locate appropriate resources for your assignment and teach you tips and tricks for successfully using the wealth of information the Ä¢¹½tv Libraries holds.

The Information Desk team will put you in touch with the right librarian to help you.

If you’re a faculty member looking for library services to support your teaching, visit Library Instruction to learn more about what we offer or .

Connecting with Us for Research Support

  • Visit the Information Desk on the first floor of Stapleton Library to talk with one of our helpful staff.
  • Send us a question using the service.
  • using our Chat Reference service.
  • Call the Information Desk at 724-357-2100.

Information Desk and Research Support Hours

Regular Academic Year

Day Information Desk Reference Service
Monday 8:00 a.m.–10:00 p.m. 10:00 a.m.–4:00 p.m.
Tuesday 8:00 a.m.–10:00 p.m. 10:00 a.m.–4:00 p.m.
Wednesday 8:00 a.m.–10:00 p.m. 10:00 a.m.–4:00 p.m.
Thursday 8:00 a.m.–10:00 p.m. 10:00 a.m.–4:00 p.m.
Friday 8:00 a.m.–4:30 p.m. 10:00 a.m.–1:00 p.m.
Saturday 9:00 a.m.–5:00 p.m. Not available
Sunday 2:00 p.m.–10:00 p.m. Not available

Summer Sessions

Day Information Desk Reference Service
Monday–Thursday 8:00 a.m.–4:00 p.m. 10:00 a.m.–2:00 p.m.
Friday 8:00 a.m.–4:00 p.m. (remote only) 10:00 a.m.–2:00 p.m. (remote only)
Saturday–Sunday Not available Not available
Note: During summer sessions, the library building is closed on Fridays, and library personnel work remotely. Certain remote services, such as chat reference, interlibrary loan, and information desk support, remain available.

Winter Sessions (Tentative for Winter 2025)

Day Information Desk Reference Service (Chat)
December 18–December 24 8:00 a.m.–4:00 p.m. (through December 20) 10:00 a.m.–2:00 p.m.
December 26, 29, 30, 31 & January 1 Not available 10:00 a.m.–2:00 p.m.
January 5–9 8:00 a.m.–4:00 p.m. 10:00 a.m.–2:00 p.m.